Posted: Mar 10, 2020


A complex pricing structure stipulated in the contract between client and its key vendor. Pricing calculations and invoicing are manual processes that result in a high risk of error or fraud when compounded with high turnover in the period.


Utilized data analytics to reperform the pricing calculation and identifying any errors in the manual process, with the goal of detecting potential over or under billing errors in a 2-year period.


Our work showed the client that they have been over billed by approximately $150,000 in the 2-year period and ultimately allowed them to recover the amount from their key vendor. Process improvement and contract revision recommendations were implemented to minimize these errors in the future.